APP27 Recovery (APP PURPOSE)

 

                APP27 Purpose:

APP27 receives  applications advertisements of their services and connection points and loads them in a local repository in memory, allowing other applications to find and connect to them.

 

In  production configurations, there are two redundant APP27 services running in tandem; 1 in DC01 data center and 1 in DC02 data center.

The APP27 process is required by  application startup only. 

Only one APP27 instance is required at any time to support  application startups.

 

APP27 Recovery Considerations:

                                Stopping/Restart Processes:

-          Use NTM Control Utility - Service Control - Process Controller to stop/restart processes.

-          Use APP27 nodes only when moving between nodes.  (FireDaemon and DNS dependencies exist for APP27.)

-          If moving APP27 to alternate node, Tech Services must redefine APP27 DNS IP addresses.

 

APP27 NTM Control Commands:

Reload Static Services:

-          Use NTM Control Utility – Service Control – Nespr – Reload Static Services.

-          Select (and highlight) desired processes and right click to see and select desired options.

 

APP27 Troubleshooting Table:

APP27 Symptom

Impacts

Response

Node Crashes

 

Evidenced by:

-          In EMT, applications report lost communications to APP27 service.

-          In Solarwinds (and outlook), node and processes will be reported down.

 

-Unless both APP27 services are down, or inaccessible for any reason, there will be no impact.  If both are down,  applications will not be able to start cleanly.

 

Refer to:

Server Recovery - CMA - Nespr.docx

 Server Specific Recoveries.

1)      Refer to:

Server Recovery - CMA - Nespr.docx

 Server Specific Recoveries.

2)      Restart affected FMR processes on alternate nodes.

3)      Notify Management and PTT.

 

 

APP27 Monitoring Considerations:

There are no APP27 specific monitors outside of EMT.